{"id":5435,"date":"2025-04-22T11:03:21","date_gmt":"2025-04-22T09:03:21","guid":{"rendered":"https:\/\/www.edfeurope.com\/?p=5435"},"modified":"2025-04-22T11:03:39","modified_gmt":"2025-04-22T09:03:39","slug":"our-digital-transformation-with-lyra-presented-in-a-webinar-which-will-be-held-on-14-may-2025","status":"publish","type":"post","link":"https:\/\/www.edfeurope.com\/en\/our-digital-transformation-with-lyra-presented-in-a-webinar-which-will-be-held-on-14-may-2025\/","title":{"rendered":"Our digital transformation with Lyra presented in a webinar which will be held on 14 May 2025"},"content":{"rendered":"<p>Our path to growth and innovation continues by investing in state-of-the-art digital tools to improve operational efficiency and customer service quality. A tangible example of this commitment is the adoption of Lyra: Softeam&#8217;s software to manage CRM, service and sales.<\/p>\n<p>On Wednesday 14 May 2025 at 11 a.m., we will share our experience with this digital transformation tool through the voices of <strong>Alessia Luison, IT Software Specialist<\/strong>, and <strong>Paolo Vassalli, Customer Care<\/strong>, during a webinar organised by Softeam and hosted by <strong>Claudio Piantadosi, Lyra Product Specialist<\/strong>.<\/p>\n<p>During the event, it will be possible to discover the following:<\/p>\n<ul>\n<li>the challenges we faced before adopting Lyra;<\/li>\n<li>the software features implemented and how they optimised operational efficiency;<\/li>\n<li>the specific results achieved: optimised performance, reduced response times and a more dynamic workflow;<\/li>\n<li>the importance of training for the successful adoption of new digital solutions.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/content.softeam.it\/it-it\/live-webinar-lyra-edf-casosuccesso?utm_campaign=Webinar%20EDF%20Europe&amp;utm_source=email\" target=\"_blank\" rel=\"noopener\"><strong>Click here<\/strong><\/a> for more details and to register for the webinar.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Wednesday 14 May 2025 at 11 a.m., we will share our experience with digital transformation tool during a webinar organised by Softeam<\/p>\n","protected":false},"author":1,"featured_media":5438,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[36],"tags":[],"class_list":["post-5435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-categorizzato-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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